Other ADA ROAD Rewards Card questions

Other ADA ROAD Rewards Card questions

I tried spending my ADA ROAD Rewards Card online and it didn’t work?

Only selected stores accept the ADA ROAD Rewards Card (also known as a One4all Gift Card) online. Additionally, ADA ROAD Rewards Cards must be used as a prepaid Visa debit card with these retailers, rather than as a ‘store gift card’. The full list of online retailers, plus instructions on how to spend your card with them, is available here.

Can I combine multiple ADA ROAD Rewards Cards?

In-store: you can use multiple ADA ROAD Rewards Cards towards a single purchase.
Online: unfortunately it’s not possible to use multiple
ADA ROAD Rewards Cards when spending online, as most websites don’t accept multiple payment methods. However, you can contact our customer services team to arrange for your cards to be combined (please note this will require you to send us your cards and pay a small fee).


What do I do if my ADA ROAD Rewards Card gets lost or stolen?

To report a lost or stolen ADA ROAD Rewards Card please call the customer service Helpline immediately on 03700 84 4444. You must have your card number in order for us place stop on the card and to replace it. A re-issue fee of £5.00 will apply. One4all cannot accept any liability for deductions from your card prior to you notifying us with full details. As soon as we are advised of the loss/theft of the card, One4all can block the card to prevent any further spending on the card, however we will require written confirmation of the loss/theft before we can replace the card.

How long is my ADA ROAD Rewards Card valid for?

ADA ROAD Rewards Cards can be spent free of charges for 18 months following . After this time a monthly charge of 90p will be deducted from funds remaining on the card, until the card balance reaches zero.

Do I have to use it all in the same shop or can I use it in different retailers?

You can spend your ADA ROAD Rewards Card in as many shops as you like