What are your payment terms?
Clients have 20 days from the invoice issue date to settle all invoices.
Late payments will encur a late payment fee of 3% of the invoice or £35.00 which ever is more. Having said that, If you are struggling to pay your invoices you must contact us immediately. The earlier you contact us the more we can do to help.
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I cant afford to pay all in one go. Can I make a part payment?
Yes! As long as you clear the outstanding balance by your due date this will be perfectly fine. To discuss setting up part payment please contact us via your client portal. Alternatively you can call us on 0844 357 7530
What payment options are available to Me?
At ADA ROAD, there are Three payment options. These are: BACS Our bank details can be found at the bottom of your invoice, alternatively they can be found in your service agreement. Direct Debit Direct debits can be collected on a day to suit you. ...
Spending my ADA ROAD Reward Card
Which stores accept the ADA ROAD Reward Card? Over 120 stores accept the ADA ROAD Reward Card. You can view the full retailer list here. How do I spend the ADA ROAD Rewards Card online? In a nutshell: use it like you would a Visa Debit card. If you ...
I would like to decrease the frequency of my contract!
Unfortunately, we are unable to accommodate any changes in frequency in regards to your cleaning contract. If you are experiencing financial difficulties paying for your cleaning please contact us immediately so we can put a payment plan in place.
I would like to use the services of ADA ROAD. Do I need to sign anything prior to services starting?
Prior to ADA ROAD carrying out any work on your property you will be required to sign and return a service agreement and a terms of use agreement. Please be aware that without these signed documents we will not be able to carry out any work at your ...